Improving Job Satisfaction
What are the keys to improving job performance and satisfaction? In Social Psychology: Theories, Research, and Applications, Robert S. Feldman identifies key dimensions that influence your performance and satisfaction.
Five Key Job Dimensions
The key job dimensions are:
- Skill variety
- Task identity
- Task significance
- Autonomy
- Feedback
Job Dimensions Explained
Feldman explains what the five key job dimensions are:
- Skill variety: the degree to which the job requires different skills underlying the activities that are part of the job.
- Task identity: the degree to which an individual produces a whole, identifiable unit of work (versus completion of a small unit which is not an identifiable final product).
- Task significance: the degree to which the job has an influence over others.
- Autonomy: the degree to which an individual holding a job is able to schedule his or her activities and decide on the particular procedures to be employed.
- Feedback: the extent to which clear, precise information about the effectiveness of performance is conveyed.
Higher Performance, Motivation and Satisfaction
Feldman writes:
Improving the job dimensions improves higher productivity, increases motivation and job satisfaction, high-quality performance and lower-levels of absenteeism and turnover. The following table is based on Hackman & Oldham (1976).
Summary Table of High Job Satifaction
Feldman includes a summary of table of high job satisfaction:
| Job Dimension | Psychological States | Outcomes |
|---|---|---|
| Skill variety Task identity Task significance |
Meaningfulness of work | High motivation and satisfaction |
| Autonomy | Perceived responsibility | High-quality work |
| Feedback | Knowledge of results | Low absenteeism and turnover |
Key Take Aways
While I don’t think the categories are a surprise, I like the precision and the mapping. If you’re feeling a lack in the “Outcomes” column, check the corresponding “Job Dimension” column to see what the underlying issue might be.







Thanks for putting this simple technique. I realize now where i went wrong and what i need to improve
Can you share where you went wrong?
i really got screwed on providing feedback. It is not that i was not doing it rather the way i did. It was perceived as micromanagement and hurt autonomy dimension
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