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Articles in the Decision-Making Category

Book Nuggets, Career, Decision-Making »

[2 Dec 2007 | No Comment | ]

Why do we resist taking advice? In Software Architect Bootcamp, Raphael Malveau and Thomas J. Mowbray, Ph.D. write about the friction around giving and getting advice.
Discouraging Others is Natural
Malveau and Mowbray write:
“When people come up with new ideas, it’s human nature to try to talk them out of it. The tendency occurs because (pychologists say) one tries to help a person avoid being discouraged by discouraging him or her verbally. While this makes no logical sense, most people engage in this behavior unconsciously. It is natural human behavior. In order …

Book Nuggets, Decision-Making »

[28 May 2007 | 5 Comments | ]

Experts don’t make decisions the same way novices do.  It’s an entirely different process.  Experts draw from experience.  They rapidly test patterns against mental simulation to find a fit.  In Sources of Power: How People Make Decisions, Gary Klein explains how experts make reliable snap decisions over novices.
Key Take AwaysHere’s my key take aways:

Recognition-Primed Decision (RPD) is a quick scan of potential outcomes.  RPD quickly evaluates courses of actions by imagining how they’ll be carried out, not by formal analysis and comparison.
Be skeptical of formal decision making methods.  Be skeptical …

Book Nuggets, Decision-Making »

[27 May 2007 | 3 Comments | ]

Satisficing isn’t about finding the best fit.  It’s about finding a good enough fit for the current situation.  In Sources of Power: How People Make Decisions, Gary Klein writes about satisficing.  The key here is that satisficing means figuring out what a satisfactory outcome would be and then finding ways to achieve it.  Klein goes on to point out that this is how experienced fire ground commanders can quickly make effective decisions under extreme time pressure. Rather than explore all possible options and evaluate their trade-offs, they quickly run a …