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Articles tagged with: Conflict

Book Nuggets, Communication, Conflict »

[18 Nov 2008 | 13 Comments | ]
Shift Tense to Resolve Conflict

Photo by Daniel E. Bruce
How can you improve conflict resolution?  Do you find yourself stuck in conflicts or arguments that go nowhere fast?  You know the ones, where the longer you argue, the more you spiral down.  If you don’t know the secret of conflict resolution, you can literally spend a lifetime butting heads and locking horns.  If you know the secret, then you can recognize situations and quickly get unstuck.
What’s the secret of conflict resolution?  … Shifting tense.   Rather than focus on the past or the …

Book Nuggets, Communication, Conflict, Interpersonal-Skills »

[9 Nov 2008 | 5 Comments | ]
How To Negotiate More Effectively

“If you can’t go around it, over it, or through it, you had better negotiate with it." — Ashleigh Brilliant
When you don’t get what you want, don’t get angry.  Compliment, disarm, and clarify instead.  Rather than focus on your anger, focus on getting what you want. 
In Feeling Good: The New Mood Therapy Revised and Updated , Dr. David D. Burns writes about complimenting, disarming and clarifying over focusing on your anger.
Overview Here are keys to negotiating more effectively::

Find a way to genuinely compliment.  …