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“One’s dignity may be assaulted, vandalized and cruelly mocked, but it can never be taken away unless it is surrendered.” — Michael J. Fox They use rude comments, biting sarcasm, or a well-timed roll of the eyes. Making you look foolish is the Sniper’s specialty. Snipers take shots at you to make you look bad …
“To control aggression without inflicting injury is the Art of Peace.” — Morihei Ueshiba The Tank Person is confrontational, pointed and angry, the ultimate in pushy and aggressive behavior. In Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst, Dr. Rick Brinkman and Dr. Rick Kirschner write …
How do you turn an unkept promise into a learning opportunity and strengthen a work relationship? How do you turn a promise fulfilled into a memorable experience? In Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst, Dr. Rick Brinkman and Dr. Rick Kirschner write about how …
“Only do what only you can do.” — Paul Sloane How do you ensure commitment and follow-through for delegated tasks? Nothing is worse than depending on people that are not dependable. Well, some things are, but this article is about helping people follow through on their commitments. While some people are not dependable, the reality …
What determines somebody’s focus and assertiveness? It depends on intent. People reveal their intentions based on their focus and their assertiveness. In other words, behavior leaves clues. By knowing that to look for, you can better interpret the clues, and actually understand why people treat you a certain way. It’s not personal. It’s purposeful. …
