This is a guest post from Rob Boucher on his lessons in love. In the spirit of Valentine's day, I asked Rob to write a special guest post on the best lessons he learned in love. I asked him to put down on paper, the most insightful lessons on love that he now knows, that he wish he knew back when he was starting out in life.
“What do I say when it's all over ... And sorry seems to be the hardest word.” -- Elton John
Mistakes happen. People fall down. What’s important is how you get back up. This is really geared towards leaders and pro-active repair, but I think the frame below is useful in many everyday situations. It's powerful because you're owning your mistake, you’re acknowledging it, and you're finding a way forward. What you resist persists, and dwelling doesn't help.
Knowing the source of conflict is one of the first steps to dealing with it effectively. It's easy to blame communication as the source of conflict, but it's not always the case. In fact, it usually isn't. For example, communication is the source of conflict when styles get in the way, or there are misunderstandings about intent.
“Speak when you are angry – and you’ll make the best speech you’ll ever regret.” — Dr. Laurence J. Peter A crucial conversation is any conversation where the stakes are high, emotions run strong and opinions vary. If you can master crucial conversations, rather than fear your tough conversations, you’ll kick-start your career, strengthen your …
You can improve your active listening skills if you focus on 4 of the most powerful listening skills. 4 of the most powerful active listening skills are: Ask, mirror, paraphrase and prime. In Crucial Conversations: Tools for Talking When Stakes are High, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler teach you how asking, …