Relationships

You can only influence others when you see them as they are, not as you wish they were. In Coping with Difficult Bosses, Robert Brahmson explains that “understanding from the inside” helps you more effectively cope with difficult bosses. Key Take Aways Here’s my key take aways: Make sense of behavior. It’s easy to simply …

In Coping with Difficult Bosses, Robert Bramson writes about the most common circumstances where normal people can look, feel, and sound like a difficult boss: crossed expectations, behavior blindness, and interactional accidents. Crossed Expectations Crossed expectations happen when an employee and manager expect different things, particularlly around how authority and responsibility are divided up, especially …