“There is no passion to be found in playing small—in settling for a life that is less than you are capable of living.” — Nelson Mandela
You can use perception, visibility, and influence to to help you get ahead in your career, and get more out of the time you already put into work.
Does this sound like a familiar scenario? Two employees put in the hours, execute excellent work and achieve results for their company. But only one gets the promotion, while the other gets overlooked.
What’s the difference that makes the difference?
Perception, Visibility, and Influence
According to Garfinkle, the difference that makes one person more successful than another is leveraging and applying perception, visibility, and influence better than anyone else.
Rather than leave their careers to fate or chance, they proactively shape their career using these three critical skills.
Actionable Insight for Getting Ahead in Your Career
In the book, Getting Ahead: Three Steps to Take Your Career to the Next Level, Joel A. Garfinkle shares his PVI model – Perception, Visibility, and Influence.
If you have a job and work for a living, this book is a must read. It’s well-researched, jam-packed with gems of insight, and extremely actionable.
Marshall Goldsmith, author of What Got You Here Won’t Get You There wrote the foreword, and endorses the book.
The author, Joel Garfinkle, is one of the top 50 executive coaches in the U.S.
He’s worked around the world with clients including Oracle, Google, Amazon, Deloitte, Ritz-Carlton, Bank of America, Starbucks, and more. He’s regularly featured in the media, including ABC News, NPR, the New York Times, Forbes, the Wall Street Journal, and BusinessWeek.
Career Advice from a Results-Driven Coach
One thing I should point out about books I’ve seen written by effective coaches is that they tend to be more action-oriented.
You get the benefit of real-world experience.
You also get their lessons learned from across many different scenarios. Coaches get to see the patterns, so you get the benefit of the balcony view.
What I like about this book is that it’s a hard-core guide to surviving and thriving at work.
Chapters at a Glance
- Chapter 1 – Power of Perception
- Chapter 2 – Seven Influencers on Perception
- Chapter 3 – The Four-Step Perception Management Process
- Chapter 4 – Up Your Visibility
- Chapter 5 – Promote Your Success
- Chapter 6 – Speak Up, Speak First, Speak Often
- Chapter 7 – Raise Your Profile
- Chapter 8- Lead Through Influence
- Chapter 9 – Be Influential Now
- Chapter 10 – Become a Master Influencer
- Chapter 11 – The PVI Model in Action: A True Story
What’s In It For You
Here is a sampling of some of the challenges that Getting Ahead helps you with:
- How to eliminate the roadblocks that keep your from advancing.
- How to promote yourself as a valuable person to the organization
- How to increase your visibility to gain other’s recognition and appreciation for your efforts
- How to be a person of influence who makes key decisions inside the organization
- How to ask for actionable feedback
- Learn ten ways to enhance, improve, and change perception
- Learn mindsets that stunt your growth
- How to overcome the fear of the spotlight
- How to track your value to the organization
- How to learn how to speak up (and get over excuses for not speaking up)
- How to be visible at meetings
- How to disagree in meetings in a positive and productive way
Here are some of the key features of Getting Ahead:
- Bonus online material. There is bonus material online that you can use for self-assessments.
- Experience. The book is full of stories and anecdotes that reflect Garfinkle’s experience working with many clients over the years. It’s hindsight in action.
- Models and Methods. A four-step perception management process, seven influencers on perception, eight levels of the perception process, positive and negative perceptions of behavior, the progression of visibility, two types of employees (worker bees and roosters), three step promotion plan, eight-step process to create advocates, four types of personalities related to visibility, seven ways to gain visibility and raise your profile,
- Quotes. The book is full of quotes, including Winston Churchill, Emerson, Einstein, and more. My favorite is Michael Phelps on what successful people do: “… the one thing that’s common to all successful people: They make a habit of doing successful things that unsuccessful people don’t like to do …”
- Research. Garfinkle did his homework and includes many references to articles and research, including Harvard Business Review articles, research by the Hay Group, and more.
- Summary and Action Steps. Each chapter ends with a quick summary of the chapter and action steps you can use to turn the insight into action.
What Makes One Person More Successful than Another?
The key point here is that no matter how overloaded they might be, successful people make the time to prioritize perception, visibility, and influence.
I think another bonus here is that reputation and rapport help reduce friction and amplify your results.
If you build the perception that you’re a team player and share credit, more people will help you succeed.
“The answer is: perception, visibility, and influence.
The most successful leaders have gotten to where they are by leveraging and applying perception, visibility and influence better than anyone else.”
Get the Most from Your Time at Work
You spend a lot of time at work. You should get the most from the time you already spend.
“You spend one-third of your life — more than 100,000 hours — at work.
To gain as much as possible from an endeavor to which you dedicate such a high percentage of your time, you must leverage PVI.”
I’m always looking for ways to get more out of the time I already spend.
I think that’s the key in life: Find more ways to spend time doing what you love, and find ways to make the most of the time you already spend.
Given how much time we spend at work, I’m a fan of getting the most from it.
Throughout the book, Garfinkle provides a bunch of strategies and tactics you can add to your bag of tricks to amplify your impact at work, and to make the most of the time that you already spend.
One of my favorite points in the book is on giving and getting help. I’ve found that asking the right people for help is a great way to get ahead, especially if you bring something to the table.
It’s like bartering with skills and building your network of capability. I’ve also found that helping others is not only good Karma, but lifting others lifts you up.
It’s more than “what goes around comes around.”
It’s a way to build a healthy culture of collaboration versus a climate of competition, distrust, and fear.
From the “Merchant of Death” to the Nobel Prize
Garfinkle tells us a story how a newspaper mistakenly wrote about Alfred Nobel in the obituary. It was supposed to be about this brother who had died.
The headline read, “The merchant of death is dead.”
As the inventor of dynamite, it was easy to see that perception. But Nobel wanted to be remembered in a positive light, so he used his fortune to establish awards for great achievements in humanity … and the Nobel Prize was born.
Seven Influencers on Perception
Garfinkle mapped out the Seven Influencers on Perception based on 15 years of research working with and interviewing coaching clients around the world.
Here’s what shapes perception:
- Cultural Background
- Personality Traits
- Your Family of Origin
- Regional Differences
- Challenges for Women
- Varied Levels of Social Skills
- Friends at Work
For each of these elements, Garfinkle provides “examples”, “impact”, and most importantly, “what can you do.”
For example, in terms of Friends at Work, Garfinkle says choose two influential people at work that you want to spend more time with, so you can learn and model from them.
Make Your Work Your Signature
What’s the mark you want to leave?
“Ask yourself the same question: ‘What do I have that my successful colleagues don’t have?’ Visibility does not just mean that you have to be physically visible.
It also means that your work has to be so unique and outside-of-the-box that it becomes your signature.”
Unique and outside-of-the-Box. Well put.
Already I’m taking another look on how to leave my mark. Zorro left a “Z.”
I want to sign mine with results that matter.
If You are Not Visible, You are Invisible
There is no in-between.
“You may have received past promotions based solely on merit and hard work. Your career may for a time move ahead nicely until suddenly — bam — it comes to a standstill.
Talent and ability only take you so far.
Be warned: If you don’t proactively leverage and utilize visibility, your career will stagnate.”
Garfinkle is spot on here.
Too many times I heard, “You’re doing the work. You need visibility.”
It was actually great feedback. I was never a fan of showing off my work, and I believed that “good work sells itself.”
Unfortunately, that’s not true.
While I did luck out with some great managers who were great advocates, I learned in the end that you need to own marketing your work. Marketing your work makes it easier for others to market it for you.
After all, if you can’t market your work, you put a burden on others to figure out what it’s all about.
The more friction-free you make it, the more it will spread.
I’ve found the key here is to practice telling and selling your story, and finding fast ways to demo in a way that’s relevant to your particular audience or stakeholder.
Be Ready to Prove Your Worth
What does the exhaust of your activity tell you about your impact?
“Review your calendar, e-mails, and projects for indicators. Make a list of everything you’ve accomplished in the past year, and choose the 10 most powerful or important accomplishments.
Try to assign a dollar amount, measurable result, or benefit to the company for each one.
Having this list of accomplishments prepared will make you ready to prove your worth to everyone at your organization.”
What a great exercise! It’s one thing to get results and know what you’ve done. It’s another to articulate it in a simple way.
Preparation is key here.
You can fumble around on the fly and try to shoot from the hip, or you can put together your short-list of big achievements for the past year.
I recently did this exercise, and I was surprised by how much I had forgotten about.
Rehydrating the work I did and the impact it made, not only helped me tell and sell a simple story of impact, but it also helped refuel me for the days ahead.
Relentlessly Chase Perfection
Garfinkle shares a great quote from Vince Lombardi to light up the idea of committing to excellence.
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect.
But we are going to relentlessly chase it, because in the process we will catch excellence.”
That’s powerful stuff.
It’s a reminder to choose your pursuits carefully and that your by-products can be amazing things.
It’s like that quote, “Shoot for the moon. Even if you miss, you’ll land among the stars.”
Become a Mini-CEO
You’re in charge of you.
Act like it.
“Understanding other departments is the key to successful peer influence. Develop connections with managers of other departments.
Learn what they do, what their responsibilities are, how much influence they have, and why they are important to the company overall.
Find out what is important to them, whether they feel respected as a department, and why.
Discover as much as you can about other areas of your company and their people so you can build rewarding cross-functional relationships.”
This is my favorite nugget in the book. It’s a reminder to see the system you’re in and the ecosystem around you.
As a program manager, I naturally do this, but only after years of practice.
You learn a lot of things when you see the ecosystem, such as where the shared goals are, collaboration opportunities, and how to leverage the system.
Taking this balcony view also helps you see and anticipate things long before they happen. You see the writing on the wall, and you learn who’s who in the zoo.
By playing your cards right, you can build more effective relationships that transcend your immediate boundaries.
To put it another way, this is the secret of making more impact and influencing without authority.
Get the Book
The book is on Amazon:
Getting Ahead: Three Steps to Take Your Career to the Next Level, by Joel A. Garfinkle