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How Groups and Groupthink Can Lead to Bad Decisions

by JD

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“The doors we open and close each day decide the lives we live.” — Flora Whittemore

Groups don’t always make better decisions, and two-heads aren’t necessarily better than one.

Group decisions can be “herd mentality” in action.

The main issues with groups and “groupthink” are that groups can lead to polarization and more dogmatic positions. Groups can amplify or re-enforce beliefs, and peer pressure can override rational decision making.  (The keys to rational decision making include probability and logic.)

In the book, 59 Seconds: Think a Little, Change a Lot, Richard Wiseman shares research and findings that help us better understand the downside of group decision making.

Extremely Risky or Extremely Conservative Decisions

Groups make it easier to adopt extreme beliefs.  Wiseman writes:

“In short, being in a group exaggerates people’s opinions, causing them to make a more extreme decision than they would on their own. 

Depending on the initial inclinations of individuals in the group, the final decision can be extremely risky or extremely conservative.”

Wiseman says the rational behind this phenomenon is that when you’re in a group, you find more people that share your extreme beliefs, so it’s easier to re-enforce or amplify your beliefs.

More Dogmatic Decisions

Groups make it easier to take on dogmatic positions and justify irrational actions.  Wiseman writes:

“Polarization is not the only phenomenon of ‘groupthink’ that can influence the hearts and minds of individuals when they get together. 

Other studies have shown that compared to individuals, groups tend to be more dogmatic, better able to justify irrational actions, more likely to see their actions as highly moral, and more apt to form stereotypical views of outsiders. 

In addition, when strong-willed people lead group discussions, they can pressure others into conforming, can encourage self-censorship, and can create an illusion of unanimity.”

If you know the issues that happen with groups, you can better defend yourself from falling into the trap of bad thinking, or making bad choices to go along with the herd.   Stand out from the crowd.

Category: Book Nuggets, Decision-Making, Effectiveness, Personal Effectiveness

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