Before you worry about doing things better, faster, cheaper, you should worry about whether you are even doing the right things.
After all, who cares about doing things right, if you aren’t even doing the right things.
Once you are doing the right things, then you can worry about doing things right.
In A Simple Statement: A Guide to Nonprofit Arts Management and Leadership, James Grady writes:
As Peter Drucker once proclained, management is doing things right — improving operational performance, maximizing revenues, and reducing expenses while increasing artistic production values and audience appreciation. Leadership is doing the right things — setting organizational priorities and allocating human and fiscal resources to fullfill the organization’s vision.
I like this simple distinction between leading and managing.
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Management is Doing Things Right, Leadership is Doing the Right Things