Better Insights. Better Results.
Improving your communication skills, including writing, speaking, and presenting.
“Language is not merely a means of expression; it is also a means of concealing or distorting the truth.” — George Orwell Language biases are inherent in the way we use language and can affect how we interpret information. This list includes various biases such as the anchoring bias, euphemism, and framing effect, which can …
“Communication is only effective when we communicate in a way that is meaningful to the recipient, not ourselves.” — Ron Kaufman Communication is not just about what we say, but also how we say it, and the biases that shape our message and our understanding of others. Communication biases can often affect how we perceive …
“You cannot reason people out of a position that they did not reason themselves into.” — Ben Goldacre The Law of Influence is a powerful one. If you need to influence or be persuasive, then you need to know the Law of Influence. The Law of Influence is how people who influence without authority improve …
I’ve noticed some conversations just go a lot easier with some people, but I wasn’t sure why. Recently, a colleague pointed me to an article, Dialogue: The Power of Understanding by Dr. Ann McGee-Cooper. The article has a nice way of framing types of conversations. Some conversations are about exploring ideas, while others are about a winning argument or a winning idea. Once you know the nature of the conversation, you can adapt the conversations, adjust yourself, or avoid it altogether.
Listening is a skill and you can get better with practice. Skilled listening can help you connect with others, learn faster, win friends, and influence people.
